About Us :

Supporting Education Group is the UK’s leading education services platform, providing the expertise, technology and resources that help schools, trusts and education organisations meet their biggest workforce challenges.

Our Recruitment & Supply practice plays a crucial role in this mission by ensuring schools have timely access to high‑quality educators, from urgent supply cover to long‑term and permanent staff.

With the UK’s largest pool of vetted teachers and support staff, rigorous safeguarding standards and responsive, tech‑enabled booking systems, we deliver reliable, flexible staffing solutions that keep classrooms running smoothly. By maintaining continuity for pupils and offering a trusted service for both candidates and schools, we help the wider education workforce thrive.

About The Role :

As an Account Manager at SupplyBank, you will be a key strategic partner to your MAT, delivering business growth through retaining, nurturing, and growing this relationship while ensuring their schools' recruitment needs are met effectively and efficiently.

Working in partnership with a large MAT covering North West England, you will regularly be on-site in schools in areas such as Merseyside, Greater Manchester, Cheshire, and Shropshire.

You will be liaising daily with a range of key stakeholders across the trust and their schools, from CEOs and CFOs to finance teams, Head Teachers, and Business Managers. You will also be working with our SEG branches for Teaching Personnel and Protocol Education, as well as third-party suppliers when needed, to ensure that the standards you set are upheld and to ensure the continued success of your partnership.

You will have a Delivery Consultant working closely with you, who will provide support in the recruitment and retention of high-quality educators. You will be responsible for ensuring the effective coaching, and development of this person to ensure collaboration with operations teams as well as effective service delivery.

Key Responsibilities:

Ensure that the highest levels of safeguarding and child and vulnerable adult protection are maintained at all times in line with our Child and Vulnerable Adult Protection Policy and national guidelines on Keeping Children Safe in Education.

Engage and own the relationship with key contacts across the schools to manage supply recruitment needs and performance.

Proactively oversea recruitment requirements for the MAT, ensuring that all roles receive the required recruitment delivery to meet fulfilment expectations.

Identify where there are educator shortages and implement effective recruitment and marketing plans to increase the number, type, and utilisation to have full coverage of the assigned MAT.

Own the SupplyBank programme use of the Vendor Management System (VMS), supported by the hiring desk systems team.

Effectively generate, analyse, and report on key data, statistics, and information about own performance.

Analyse client usage data and feedback to identify trends, opportunities for improvement, and areas for growth.

Identify opportunities for upselling or cross-selling additional services.

Drive business development by growing existing accounts through strategic partnerships.

Confidently present client service reviews and identify Supporting Education Group solutions that positively impact clients.

Regular travel to trust and school sites as part of role responsibilities.

✨ Benefits that actually make a difference

🏖️28 days’ holiday + bank holidays plus an extra day for every year you stay (up to 33) and option to buy up to 5 more days (all pro-rata for part time roles)

👶 Enhanced paid family leave (after probation pass) to help new parents and long-term carers

🩺 Medical cash plan (after probation pass) making contributions towards everyday health costs such as dental, optical and prescriptions

🛡 Life insurance from day one (up to 4x salary) PLUS free wellbeing support with access to 24/7 GP, counselling, medical second opinions, physiotherapy and lifestyle coaching

💷 Pension contributions from both of us (after 3 months)

💳 Discounts access to different options to help your money go further

🎁 Flexible benefits you choose such as extra holiday, healthcare, bikes, gym, electric cars & Give As You Earn (after probation pass)

🧠 Learn & grow with us we invest in your development with ongoing learning, training and career growth opportunities

🤝Volunteer days 3 paid volunteer days each year, with two dedicated to education

Because great people deserve great benefits.

By joining Supporting Education Group, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.

Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.